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Software Quality Assurance ★ Test Automation ★ Manual Testing
Current Date & Time (Pacific) ★
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My QA Philosophy 🤔
Go back ⮐
Thoughts on Software Quality Assurance 💭
- I see my role as an observer and communicator, not as a gatekeeper
- or the 'quality police.' My job is to provide feedback, not create
- roadblocks.
- If the team is ready to ship something, my role is to help do it
- with confidence by making sure we are all aware of any potential
- issues.
- This approach has always been about teamwork. I see QA as a
- partner to developers, designers, and PMs, not an adversary.
- I've been lucky to work with great people throughout my QA
- career, and many of them became friends along the way. I'm
- still in touch with quite a few, which says a lot about the
- kind of collaboration we shared.
- Quality is a team effort, not just a post-coding activity.
- QA teams are there to complement and enhance quality efforts,
- not to replace them entirely. Developers, product managers,
- designers, and other stakeholders play a crucial role in maintaining
- quality standards throughout the development process.
- It's impractical to test every possible scenario.
- Additional defects found by exhaustive testing may not justify
- the resources invested in leaving no stone unturned.
- Not all parts of an application are equally important
- or carry the same level of risk.
- Testing should be concentrated on the areas that are most critical
- to the users and have the highest impact on the user experience.
- Not all bugs are worth fixing.
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Thoughts on Manual Testing 💭
I find value in exploratory testing. It's the freedom to approach
testing naturally, seeing the software through the eyes of an end
user. Without the confinement of scripts, it opens the door to
creativity and adaptability. This flexibility allows me to uncover
issues that might otherwise slip through the cracks. It also
encourages usability and UX observations that may not be considered
during a structured test. It's where testing transforms into an art,
using my curiosity, intuition, and testing instinct to uncover
unexpected issues.
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Thoughts on Automation Testing 💭
I'm all for automation, but I feel the idea of automating
everything should be approached with caution. I'm not jumping
on the automate everything bandwagon and recognize the pitfalls
of flaky tests and heavy maintenance burdens. It's not a
magic wand that makes manual testing disappear. There's a
misconception that it always saves time, but in reality, that's
not a guarantee. I believe in a balance between manual and
automated testing.
- Automation doesn't eliminate the need for manual testing.
- Automation won't always save time over manual testing.
- Not every test is a good candidate or suitable for automation.
- Creating an automation script requires an initial time investment.
- Automation scripts require an ongoing time investment (maintenance).
- Automation suite can grow too big and become unmanageable.
- Be prepared to deal with and troubleshoot flaky tests.
- Automation often leads to unexpected challenges.
Looking ahead is important. If the product roadmap says a part
of our site is getting a facelift in the next couple of months,
maybe we shouldn't go all-in on automation scripts just yet.
The last thing we want is to spend more time maintaining
automation scripts than we save by having them.
Also we need to keep in mind that automated scripts can be sensitive,
behaving differently between environments. What works perfectly in
your local environment, might throw a fit in the GitHub Actions runner.
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